Reduce leasing staffing requirement, lower costs, accommodate renter preferences for self service, and improve renter experience measurably with Union’s Central Office.
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Under tasked agents located at each property, servicing only that property
Agents remotely located managing multiple properties
Union enables property management companies to solve staffing shortages and staunch employee churn by reducing needed headcount and retaining high performers.
Learn howUnion customers spend ~55% less per lead, because they convert more and operate leaner. How? Union makes performance visible.
Learn howUnion accommodates growing renter preferences for digital communication and self service by utilizing AI empowered products and smart apartment integrations.
Learn how
"Our industry is plagued with high turnover that results in poor operational performance. With Union we’ve made huge improvements in our marketing and leasing efficiency, meaning we spend less per lead and staff less per lease."
Improvement in renter satisfaction
Union customers see greater call answer rates and response times, resulting in improved satisfaction amongst renters
The lead burden per agent
With reduced operating overhead, you can retain, hire, and improve compensation for our top-tier talent
Reduction in leasing office size
Centralizing leasing operations with Union Central Office enables fewer agents to do more, and do it better
Cost per lead reduction
Higher return per dollar spent on marketing drives higher NOI.
Union delivers best in class lease management meant for medium to enterprise property management companies.
Union starts with our customers and works back. We recognize the challenges facing today’s property management companies and have purposefully built a suite of products to directly address those challenges.
While Union offers an industry best prospect facing AI chatbot, Union’s AI is most useful supporting the needs of leasing agents. Union AI automatically provides agents with in-context answers, that make day-one agents perform like veterans.
Union makes available to prospects every scrap of information we know about a given property, and sister properties, in any channel they choose, and allows them to self-sevice towards the next step of their renter journey.
The Union suite has enabled customers to reduce leasing agent coverage by 3 to 1 while increasing key performance metrics, like lead to resident conversion rates, by more than 50%.
